The stunning remains one of Samsung’s best smartphones to date even though by the. It’s exceptionally powerful, comes with an amazing camera, and has even improved the Note’s signature feature: The. But it’s not perfect, and every device has its share of problems and issues.If you do run into a problem, don’t cry or throw your phone in the bin — we’ve dug around to find some of the most common Galaxy Note 9 problems and issues, and the fixes that’ll keep your device running smoothly. Problem: The Note 9 is overheatingSamsung fans get understandably worried about their phones heating up following the Note 7 debacle.

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But that’s not to say overheating shouldn’t be taken seriously. Note 9 owners are. This seems to come with other problems, such as a decrease in battery life.

In the worst cases, people complain the phone is too hot to hold, with the back and sides becoming extremely hot. Solution:. Contact Samsung or your retailer immediately. While phones can get warm during fast charging and intensive tasks — like gaming — it shouldn’t be getting too hot to hold, and shouldn’t be doing so outside of those activities. If your phone is overheating consistently, it could point to a problem with the battery, and faulty batteries can be a serious fire hazard.Bug: Navigation bar still shows while using gesturesOne UI with has added a lot of useful features to the Note 9, and gesture controls are one of them. However, are finding the software keys aren’t going away as they should after turning the new controls on. While it’s not a phone-breaking complaint by any stretch, it’s certainly annoying.

Thankfully, fixing it seems easy. Solution:. wiping your cache partition to deal with issues like this. To do this, turn off your device, then hold the volume up and Bixby key. Then press and hold the power key as well. When the Android logo appears, release all three keys.

When the Android recovery system appears, use the volume keys to select Wipe cache partition, and tap the power button to select it. This should not delete your personal data, but we would still recommend just in case.Issue: Camera buzzes when zoomingThe Galaxy Note 9 is possessed of an exceptional set of snappers, but that doesn’t mean it’s without some issues. Complaints about the camera freezing and lagging have died down, but they’ve been replaced by another problem., and it seems to be linked to using the telephoto lens. While some say the noise is nothing but an annoyance, others have found the problem has also come while using that lens. Solution:. Unfortunately, this seems to be a hardware issue, so there’s not much else you can do other than send your device back to Samsung, or take it to a third-party store to be repaired.Problem: Volume lowers during media playbackthat video volumes are lowering several minutes into media playback.

The problem is occurring on YouTube and other video apps, including Samsung’s own video app, and it seems to happen exclusively several minutes into playback. The issue persists into safe mode — which indicates the problem isn’t caused by a third-party app.A now-deleted post on Samsung’s forum indicated could fix the problem, but this is at odds with other advice from another deleted post where one of Samsung’s official moderators recommended a replacement unit. Unlike some other issues, it seems this one by the Android 9.0 Pie update.

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Solution:. While Samsung hasn’t officially acknowledged the problem, it seems one user may have figured out the issue:. If you’re having problems with your sound lowering, head to Settings Sounds and vibration Advanced sound settings Sound quality and effects, and make sure Dolby Atmos is enabled.Issue: Quiet notificationsthat the Note 9’s ringtone and notification volumes are quieter than other comparable phones, and especially when compared to last year’s.

It seems that while the earpiece kicks in for music and video, only the bottom speaker is used for notifications and ringtones. Workaround:. using an app to boost the volume. Is recommended.Potential solution:. the quiet speaker is a hardware fault. According to, both of their Note 9’s speakers fire during notifications while headphones are plugged into the phone, but only the bottom speaker fires without headphones plugged in. One speaker firing is obviously quieter than two, and is probably the culprit of the issue.

However, this particular user had some trouble getting a Samsung representative to accept the fault, but they have recommended you run the headphone test if you’re suffering this problem. You may be able to use it as leverage with Samsung for a replacement unit.Problem: Top speaker is inconsistent during callsThe Note 9 uses a lower speaker and the earpiece at the top of the phone to deliver stereo sound. Unfortunately, it seems that the earpiece at the top of the phone is working inconsistently during speakerphone mode in calls. According to some posts, the top speaker will work sometimes when the phone is moved, but will cut out at other times.This is a particularly interesting problem because, the top speaker is only meant to work for music and videos and shouldn’t kick in for speakerphone at all. It seems the sensor at the top of the phone is cutting out or lowering the. While this may seem annoying, as the top earpiece is a full-fledged speaker in its own right, and if the proximity sensor detects something it thinks is an ear, it lowers volume for safety.

Workaround:. Try to keep objects away from your phone’s top sensors, and try not to move it around.Potential solutions:. Samsung claims may fix this issue. It’s also probably worth running through.

It may or may not work, but it’s worth a shot. Some turning off a setting in call recording apps fixes this problem too.Problem: S Pen not registering on certain parts of the screenThe S Pen is a wonderful addition to the Note 9, with some great new features being added to the latest version of Samsung’s huge phone. But it’s just another piece of the phone that can go wrong, and are with the S Pen of their Note 9’s screen.

Possible solutions:. Are you using?

Many wallet cases use magnets to hold the cover closed, and those magnets can interfere with the S Pen and the Note 9. Try taking off the case and trying again. Samsung has several solutions you can try if your S Pen is malfunctioning.

Shares December 11, 2013 10:57PM (UTC)In gaming culture, calling a game “racist” is much like releasing blood into a shark pool – it invites an attack. Case in point: The 2009 flash game ' parodies Japanese game shows using exaggerated pan-Asian characters speaking in broken English; it also uses racial slurs like “zipperhead.” In an online of the game, players pointing out the problematic elements were told to “cool down” because the game was “fun to play.”Not much has changed in the intervening four years.

Just this October, indie PC title “The Stanley Parable” creator Davey Wreden reportedly an in-game visual gag of a small “third-world” boy set aflame after receiving a complaint from a player. Escapist Magazine's coverage of the change was met with the exquisitely derogatory comment: “If this had been any other race than afro ‘oh lawdy sah dis is cotton pickin racist’ this wouldn't be an issue.” While the “issue” of racism creates bad press for game makers, the cost of calling out racism in games is personal attacks and dismissal. Just as their views, gamers who criticize problematic content are doubly victimized: not only are we undermined by games’ content, but we are also attacked for voicing our concerns in gaming spaces.

The answer to the question “are video games racist?” seems obvious. However, exploring this question reveals how much further the conversation on racism in gaming needs to go before change is possible. As part of the Web series on “the relationship between video games and modern life,” host Jamin Warren discusses the racism of the medium. As Warren reports, 85 percent of game characters are white, despite studies reporting that African-Americans and Hispanics play and buy games more often than white players. Warren discusses the similar homogeneity of “indie” gaming and briefly shows clips of racism in gaming – including the 'Elder Scrolls' series, a fantasy role-playing game that depicts Sub-Saharan than other groups, and the homeless black woman from 'Deus Ex: Human Revolution.' But Warren goes on to argue against himself. He mentions the technical difficulty of rendering “curly” hair and making different skin tones visible to players in the routinely dark settings of video games.

Given the plethora of first-person perspective games (wherein the player’s avatar is glimpsed only briefly) and of non-Caucasian skin tones clearly visible in the dark, these justifications are unconvincing. Not only is Warren disappointingly uncritical here, but he fails to illustrate the totality of discrimination in the gaming industry – not only toward its characters, but toward its players and its workforce. He implicitly reduces racism to a numbers game solved by adding more brown characters: a cheat code for tokenism, not diversity.But the core problem with 'PBS Gameshow’s' video and the general conversation on racism in games is not one of implication. “Are games racist?” is not the way to begin the conversation on racism in video games.

The framing of the question itself reflects a popular, yet nonetheless erroneous, understanding of the word “racist.” In Ta-Nehisi Coates writes that, “In modern America we believe racism to be the property of the uniquely villainous and morally deformed, the ideology of trolls, gorgons and orcs.” From the popular perspective, even the notion that games may be racist implies that the medium, and by proxy its players, is itself uniquely villainous or morally deformed. Advertisement:This is a noxiously similar framing to the decades-old question of whether video games “cause violence,” itself a relic originating after the to scapegoat games, create outrage and feed the 24-hour news cycle. Unfortunately, it arises almost yearly alongside the nation’s tragic cycles of mass shootings. Asking if games cause tragedies essentially asks “Are video games evil?” and aligns players with the inhumanity of mass shooters.

Similarly, asking “are video games racist?” aligns players with the storied racism of slave owners and the Ku Klux Klan.And as racism has evolved since then, so must our tactics to unearth and combat it. Games must move beyond historicized, uncritical hurdles that only see racism in the atrocities of the past. Asking the same old question won’t allow gaming to modernize its understanding of how racism arises in our own lives in insidious, implicit ways. So gamers can recognize the,” a 1982 Atari title about the rape and bondage of a Native American woman, but the veneer of humor and irony make “Ching-Chong Beautiful” defensible.“Are video games racist?” is not an evolved enough question to ask today. Instead of prompting a discussion, it puts the medium and its players on trial.

Asking “is the game you’re playing racist?” is to ask “Are you racist (for playing this game)?” The racial anxiety triggered by accusations of racism by proxy is spelled out across the forums and comment boxes of (mostly white, mostly male, mostly cis-gendered) players fighting a judgment we didn’t make. This casts the outright dismissal and strident defensiveness of these gamers in a new light. Gamers are saying: “I’m not racist for playing this game because the game is fun to play regardless. I’m not racist for playing this game because non-white people aren’t realistic in this setting.

I’m not racist for playing this game because race doesn’t matter.” This defensiveness may serve to alleviate anxiety, but it limits discussions of racism to a moralistic and individualist framing. It debases the medium by denying its complexity. Video games are composed of many elements: setting, characters, art design, narrative, gameplay, dialogue, etc.) and each has social responsibility. Instead of accepting that, calls for diversity, inclusion and open conversation are all trivialized as ways to brand the industry and its players as “racist,” i.e., evil, instead of ways to make gaming better.

In fact, the effort to address racism is already thought of as a game: “playing the race card.”So how do we start the conversation on racism in video games? We start with the right question: “Are gamers willing to call out video games for their racist elements?” We start by confronting the stifling, retaliatory climate that forecloses all conversation. We start by questioning our comfort with other players’ erasure. We must examine why massive anxiety is triggered by accusations of racism and sexism, but not by the huge disparity in the treatment of players according to their race and sex. We start by believing this is a medium bound only by the limits of users’ imaginations and not by the limits of racial palatability.

In his Atlantic piece, Coates writes that the popular understanding of “racist” persists because it's reassuring: “The idea that racism lives in the heart of particularly evil individuals, as opposed to the heart of a democratic society, is reinforcing to anyone who might find their tongue sprinting ahead of their discretion.” Similarly, gamers reinforce a script of 'outcry-backlash-backlash' by treating each accusation of racism as an outlier instead of seeing it as a symptom of the problems with the industry and the culture at large. A more evolved stance would emphasize the insularity of video game producers, in both independent and mainstreaming gaming, and how this perpetuates cultural illiteracy. Thus the reoccurrence of racist elements becomes less a marker of villainy and more a consequence of the way the industry is structured. This is where diversity is needed – the top.

Not just among the playable characters.What Warren and 'PBS Gameshow' articulate remarkably well is why the gaming industry needs to confront its own racism: “Representation matters. A study in New Media and Society shows media serves as a marker to let members know that their group carries weight in society. Or, to put it in political slogan terms: You can’t be what you don’t see.” The ultimate goal of asking if games are racist is not more brown characters stuck in the sidekick ghetto. It is crafting a medium capable of offering playable experiences as diverse - and imaginative - as its users.Sidney FussellSidney Fussell is a freelance writer and critic who writes frequently on progressive intersections in gaming, including abortion, tokenism, racial violence and sexuality. His work has appeared on Pixels or Death, Venturebeat and Gamasutra, among others. His twitter is and his editorial portfolio is available on Wordpress at MORE FROM.